I know, isn't that awful? I called to find out what personal info the customer service person had asked for, since if they'd asked for and gotten my SSN my problems were way bigger than just a debit card. The person I talked to said that according to their logs, they had asked for home address. Well, I pointed out, if they took my WALLET they also have my DRIVER'S LICENSE which of course has my HOME ADDRESS on it. Duh. So I complained up one side and down the other and they promised to investigate, saying that it shouldn't have happened and that once a card is reported stolen it's never supposed to be turned back on. Somehow I'm not soothed...